Security & privacy

Your security and privacy come first

We take the worry out of government transactions with industry-leading security and privacy protection.

Explore our security

Bank-level encryption

Our solutions and services are hosted on AWS servers infrastructure and secured using bank-level, 256-bit TLS encryption. A robust suite of technologies and procedures encrypts your information and provides additional layers of protection as we manage and processes your applications.

Privacy shield

Your privacy is our top priority, we are deeply committed to safeguarding the confidentiality of your personal information. Under no circumstances will we trade or sell your personal data.

Malware protection

we employ industry-leading Norton 360 along with other security measures to protect against malware and spyware intrusions and reduce the risk of identity theft.

PCI compliance

We fully embrace the Payment Card Industry Data Security Standard (PCI DSS), a set of requirements intended to ensure that all companies that process, store, or transmit credit card information maintain a secure environment.

Dedicated security staff

Using internal checks, external tests, and real-time monitoring, our security specialists seek to safeguard your information 24/7. we work proactively with federal and state regulatory entities on anti-fraud initiatives and to detect suspicious behavior.

Login and device history and notifications

We monitor account activity in order to prevent unauthorized access and ensure that your personal information remains private and safe. We will never ask you for your password. If you detect any suspicious activity in your account, please contact us.

Service Level Agreements (SLA)

We guarantee to meet or exceed 99% uptime and customer service availability. Our cloud-based web application firewalls (WAF) and distributed denial of service (DDoS) prevention tools ensure reliable, uninterrupted service.

Multi-factor authentication

When you enter your password, we’ll send a unique, single-use code to your trusted device or email address for secure and safe access every time.